Prevent your workplace issues from becoming big problems.
In any organization, it’s easier to prevent problems when they’re small. EMA specializes in creating respectful workplaces and avoiding litigation of employment claims. Founded by Elana Marcus, a former Employment law counsel and Employee Relations professional with over twenty years experience, EMA has worked with dozens of organizations to prevent, manage and resolve workplace issues.
Investigation
EMA investigates claims of harassment, discrimination, retaliation and other inappropriate workplace behavior, as well as compliance issues. We conduct all investigations promptly in a confidential and objective manner, develop recommendations for remedial action and provide you with a written report. EMA’s comprehensive investigation services enable you and your organization to make timely decisions, affirm applicable defenses and preserve counsel’s role in the defense of any subsequent litigation.
Training
EMA reduces your risk of employment claims and reputational damage with expert, customized group training for your managers and employees. Programs fulfill legal requirements and raise awareness by engaging participants with questionnaires, case studies, role-plays and video clips. Topics include harassment, discrimination and diversity/cultural sensitivity, as well as managerial skills such as communication, hiring, delegating, conflict resolution and performance management (PM). EMA also trains HR professionals on conducting investigations, hiring within the law, PM systems and more.
Coaching
EMA offers one-on-one coaching to managers and employees to resolve individual performance issues or address complaints. EMA identifies areas of concern and customizes a coaching plan that gives individuals an opportunity to improve in a non-judgmental, supportive manner for successful outcomes. By providing coaching services as a neutral third-party, EMA can fulfill your organization’s requirement under a remedial action plan, and be used as an affirmative defense in the event of litigation.
Mediation
EMA provides expert mediation services to efficiently and economically resolve employee disputes before they lead to litigation. We help settle lingering and disruptive workplace conflicts that decrease productivity, lower employee morale and occupy managers’ time. Our confidential, collaborative mediation process fosters communication and results in “win/win” solutions for the employees and your organization.
Other Services
EMA also offers a full range of other employee relations consulting services, such as:
- Developing employment policies, procedures and processes
- Advising committees on diversity and inclusion
- Acting as a third-party contact for whistleblowers
- Providing expert witness testimony